Our Customers

We provide a range of customised solutions and implementation options tailored to our clients' specific needs.

Our Clients & Solutions
Healthcare
providers
Better patient connection

Better patient connection

  • Checkmark Reach and convert more customers
  • Checkmark Become patient's first point-of-call
  • Checkmark Strengthen doctor-patient rapport & loyalty
Transform operations

Transform operations

  • Checkmark Streamline & elevate clinical workflow
  • Checkmark Improve triaging speed, accuracy & consistency
  • Checkmark AI-powered point of care diagnostic & clinical support
Benefit from big data

Benefit from big data

  • Checkmark Understand your customers better
  • Checkmark Take advantage of actionable insights in mgmt, R&D, operations
  • Checkmark Identify market trends, opportunities and risk areas
Improve operational efficiency, Increase clinical capacity, Enhance service quality
Insurance
providers
Checkmark Platform engagement

Increase platform engagement and customer loyalty

Create an attractive and intuitive platform to service your member's entire customer care journey, from enquiry, evaluation, booking & claim.

Checkmark Reduce claim costs

Reduce claim costs

(1) Improve claim cost ratios by increasing uptake for Network Doctors & (2) Lower claim wastage by reducing doctor-shopping behaviour, with the use of intelligent doctor-matching algorithms.

Checkmark Attract sign-ups

Stand out from other providers & Attract more sign-ups

Boost market exposure and reach by offering unique market leading member exclusive AI features.

Checkmark Boost STP rate

Boost STP rate and replace fragmented & tedious procedures

Simplify, consolidate and streamline the medical query, provider matching and appointment booking processes.

Checkmark Lower claim risks

Lower future claim risks & overall claim sizes

Encourage early detection and seeking of medical care, reducing severity and complication of medical conditions.

Checkmark Access data

Access a deeper level of data

Understand your members better and create more personalised approaches in customer service & targeted marketing. Identify market trends, opportunities and risk areas.